Refund and Return Policy

At Digital Packer, due to the instant electronic delivery of our digital products, refunds are not accepted. Given the nature of digital products, once a purchase is completed, the product becomes immediately accessible and can be copied. This prevents the possibility of returning and reselling the product, making digital products exempt from the right of withdrawal.

WHY CAN’T DIGITAL PRODUCTS BE REFUNDED?

✅ Instant Delivery: Once the purchase is completed, the product becomes instantly accessible and downloadable. Unlike physical products, there is no way to return or restock digital items.

✅ Copyability: Digital products can be copied and used indefinitely after being downloaded. As a result, once refunded, the product cannot be resold with certainty.

✅ Prevention of Misuse: Allowing refunds for digital products could lead to unfair practices where customers use the product and then request a refund.

7-DAY BUYER PROTECTION

At Digital Packer, we offer a 7-day buyer protection to ensure that the product you purchased functions as described on the listing page.

You may request a refund under the following conditions:

✔️ You must submit a refund request within 7 days from the date of purchase.

✔️ Your refund request must be sent via email to info@digitalpacker.com.

✔️ The purchased product does not match the specifications stated on the listing page or does not function as expected.

✔️ You should describe the issue in detail in the comments section of the product page.

✔️ If the seller or support team does not respond within 48 hours, your refund request will be reviewed.

REFUND PROCESS

If your refund request falls under the above exceptional cases, please follow these steps:

1️⃣ Contact Us: Send an email to info@digitalpacker.com explaining the issue in detail.

2️⃣ Review Process: Our support team will review your request and respond as soon as possible.

3️⃣ Resolution: If your request is approved, we will provide a refund, replacement, or technical support.

IMPORTANT NOTES

⚠️ Before requesting a refund or replacement, we recommend carefully reading the product descriptions and system requirements.

⚠️ Our refund policy is designed to ensure customer satisfaction, and refunds or replacements are not provided except in exceptional cases.

CONTACT INFORMATION

📧 Email: info@digitalpacker.com

At Digital Packer, we strive to provide the best experience for our customers. If you have any questions or need assistance, feel free to reach out to us! 🚀